Website: https://www.checkmyprep.com/
Operated by: CheckMyPrep
Contact email: support@checkmyprep.com
Effective date: 20-10-2026
Last updated: 20-10-2026

1. Introduction

Welcome to CheckMyPrep (“we”, “our” or “us”). CheckMyPrep provides online exam-preparation services, including practice quizzes, mock tests, question banks, Test Series, performance reports and related educational resources.

This Privacy Policy explains how we may collect, use, store, share and protect personal information when you visit our website, register an account, use our services, make a purchase or contact us.

We aim to handle personal information responsibly and in accordance with applicable Indian law.

2. Information We Collect

Depending on the services you use and the features enabled on our website, we may collect the following categories of information. (terms of use)

2.1 Personal and Account Information

This may include:

  • Name and username.
  • Email address and mobile number, where provided.
  • Account and profile information.
  • Login and authentication-related information.
  • Information submitted through registration, account settings or support forms.

Passwords and authentication secrets should be protected and should not be shared with support staff.

2.2 Quiz and Performance Data

When you use CheckMyPrep quizzes, mock tests or Test Series, we may process information such as:

  • Quiz and examination attempts.
  • Selected answers, scores and results.
  • Subject-wise and topic-wise performance.
  • Time spent on quizzes or tests, where recorded.
  • Progress history, rankings and related performance analytics.
  • Purchased Test Series access and associated attempt history.

We use this information to deliver the relevant service, display results, maintain attempt history and help users understand their performance.

2.3 Payment and Purchase Information

When you purchase a paid product, we may process information such as:

  • Product or subscription purchased.
  • Amount and transaction status.
  • Payment-provider order IDs and payment references.
  • Purchase date and access duration.
  • Subscription or entitlement status.
  • Refund, payment-dispute and support records.

Payments may be processed through third-party payment providers, including Razorpay where used.

Payment providers may collect and process payment-card, banking, UPI or other payment information under their own applicable terms and privacy notices. CheckMyPrep does not intend to collect full card details, CVVs, UPI PINs, banking passwords or payment OTPs through ordinary support communications.

We do not claim that every category of payment information is handled exclusively by a payment provider; the information retained by CheckMyPrep depends on the transaction and the records necessary to administer purchases.

2.4 Device and Technical Information

Depending on the website configuration and services enabled, we or our service providers may process:

  • IP address.
  • Browser and device information.
  • Operating system and technical identifiers.
  • Access times, error logs and security records.
  • Pages visited and website usage information.
  • Cookies and similar technologies.

2.5 Guest User Information

Some quizzes or features may be available without registering an account. Guest activity may be temporarily processed or stored to manage quiz limits, maintain session functionality, prevent misuse or improve the user experience.

The information retained and its retention period may vary according to the feature and technical configuration.

2.6 Support Communications

If you contact us, we may process your email address, message, attachments, transaction references and other information you choose to provide so we can respond and investigate your request.

Please do not send passwords, OTPs, UPI PINs, card PINs, CVVs or full payment-card details.

3. How We Use Information

Subject to applicable law, we may use information to:

  • Create, authenticate and manage user accounts.
  • Provide quizzes, mock tests, Test Series and other educational services.
  • Save quiz attempts and display results or progress reports.
  • Provide subject-wise or topic-wise performance insights.
  • Process purchases and administer paid access.
  • Investigate failed payments, duplicate charges, refunds and payment disputes.
  • Respond to questions, support requests and complaints.
  • Maintain, troubleshoot and improve website functionality.
  • Detect fraud, unauthorised access, security incidents and misuse.
  • Maintain transaction, accounting and other records where necessary.
  • Comply with applicable legal obligations and establish, exercise or defend legal claims.

Where applicable law requires consent or another specific legal basis, we will not treat this list alone as sufficient permission to process information.

4. Guest Users and Quiz Activity

Guest users may access selected quizzes without creating an account. Some activity may be temporarily associated with a browser session, device or other technical identifier to provide the requested feature, enforce limits or prevent misuse.

Guest activity may not be associated with a registered account or retained in the same way as registered-user quiz history. The exact behaviour depends on the feature being used.

5. Cookies and Similar Technologies

CheckMyPrep may use cookies or similar technologies, depending on the services enabled, to:

  • Maintain login sessions and account security.
  • Remember preferences.
  • Support website functionality.
  • Understand website usage and performance.
  • Support analytics or advertising, where enabled.

You may be able to control some cookies through your browser settings or any consent controls provided on the website. Blocking essential cookies may affect login, quizzes or other website features.

The use of non-essential analytics or advertising technologies will be subject to applicable consent and disclosure requirements.

6. Third-Party Services and Sharing

To operate the website, we may use third-party providers for services such as:

  • Payment processing.
  • Website hosting and infrastructure.
  • Authentication or social login.
  • Email delivery and notifications.
  • Website security and maintenance.
  • Analytics or advertising, where enabled.

For example, the website may use a hosting provider such as Hostinger and a payment provider such as Razorpay. The providers actually used may change as the website develops.

These providers may process relevant information to deliver their services and may have their own privacy policies and contractual obligations.

We may also disclose information where reasonably necessary to comply with law, respond to lawful requests, protect users or the website, investigate suspected fraud, or establish, exercise or defend legal claims.

We aim to limit disclosures to information reasonably necessary for the relevant purpose. We do not sell personal information to advertisers as a business model.

7. Data Retention and Deletion

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining quiz history, administering purchases, resolving disputes, protecting security and complying with applicable record-keeping obligations.

Different information may require different retention periods. For example, account information, quiz history, payment records and security logs may not all be retained for the same length of time.

When information is no longer reasonably required and no legal or legitimate retention need remains, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

We will not promise a fixed deletion period unless our actual retention practices support that commitment.

8. Data Security

We use reasonable security measures appropriate to the website and the information processed to help protect against unauthorised access, loss, misuse or disclosure.

However, no website, internet transmission or storage system can be guaranteed to be completely secure.

Users should maintain the confidentiality of their login credentials, use a strong password and notify us promptly if they suspect unauthorised access to their account.

If a personal-data security incident occurs, we will take appropriate steps in accordance with applicable law and the circumstances of the incident.

9. Account Security and Misuse

Users are responsible for providing accurate account information and taking reasonable steps to protect their credentials.

We may investigate suspected fraud, unauthorised account access, account sharing, attempts to bypass payment controls or other misuse. Where reasonably necessary, we may restrict or suspend access to protect users, the website or our legal rights, subject to applicable law and the relevant terms of service.

10. Children’s Privacy

CheckMyPrep is an exam-preparation platform that may be used by students of different ages.

Where applicable law requires parental or guardian consent, additional safeguards or other measures for processing a child’s personal information, we will handle the relevant processing in accordance with those requirements.

If you believe a child’s personal information has been provided or processed inappropriately, contact us at support@checkmyprep.com so we can review the concern and take appropriate action.

Age-related privacy requirements and their commencement dates may change. Our practices and this policy will be updated as required by applicable law.

11. Your Privacy Requests and Choices

Subject to applicable law, you may contact us to request:

  • Access to relevant information about how your personal information is handled.
  • Correction of inaccurate or incomplete information.
  • Deletion of information where deletion is available and appropriate.
  • Withdrawal of consent where processing relies on consent.
  • Assistance with another privacy-related concern or request.

Some information may need to be retained for legal, accounting, security, fraud-prevention or dispute-resolution purposes. If a legal exception or limitation applies, we will handle the request accordingly.

To make a privacy request, email support@checkmyprep.com and describe your request. We may need to verify your identity or account ownership before acting on it.

Applicable rights, procedures, exceptions and response requirements will be governed by the law in force at the relevant time.

12. Third-Party Websites

CheckMyPrep may contain links to external websites or services. Those websites are not necessarily operated by us and may follow different privacy practices.

Please review their privacy notices before providing personal information directly to them. This section does not exclude responsibilities that applicable law places on CheckMyPrep.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, features, service providers or legal obligations.

The latest version will be published on this page with a revised “Last updated” date. Where required by applicable law, we will provide notice or obtain consent for material changes.

14. Contact Us

For privacy questions, data requests or concerns, contact:

Email: support@checkmyprep.com
Contact page: https://www.checkmyprep.com/contact-us/
Website: https://www.checkmyprep.com/

Operator Name: Technical Team
Postal address: India.

Please do not include passwords, OTPs, UPI PINs, card PINs, CVVs or full payment-card details in your message.

15. Legal Compliance

This policy is intended to describe our privacy practices transparently. It does not replace any consent, notice, security, retention, grievance or other legal obligation that may apply to CheckMyPrep.

We will review and update our practices as applicable Indian privacy and consumer-protection requirements come into force.