IBPS Clerk Recruitment 2026 (CRP CSA-XVI) Notification Out – Apply Online 11403 Posts from August 1

Advt No CRP CSA-XVI
Recruitment Board Institute of Banking Personnel Selection (IBPS)
Post Name Customer Service Associate / Clerk
Vacancies 11403
Last Date 21-08-2026
Official Website www.ibps.in
Official Notification Download Notification
Apply Online Apply Here

The Institute of Banking Personnel Selection (IBPS) has released the notification for CRP CSA-XVI, the 16th Common Recruitment Process for Customer Service Associate (CSA) posts – popularly known as IBPS Clerk Recruitment – in 11 participating Public Sector Banks. The vacancies are for the financial year 2027-28, and online registration opens on 01.08.2026.

Quick answer: IBPS is recruiting for the Customer Service Associate (Clerk) post under CRP CSA-XVI, with indicative state-wise vacancies across 11 public sector banks (not less than 11,403 posts based on the state totals in the notification, though this figure is not stated as a national total in the notification itself – see the Vacancy Details section below). Graduates aged 20–28 years (as on 01.08.2026) can apply. Online registration runs from 01.08.2026 to 21.08.2026, applications are submitted only through the official IBPS website www.ibps.in, and posting is anywhere in India depending on the State/UT a candidate applies for.

IBPS Clerk (CRP CSA-XVI) Recruitment 2026 Notification PDF Out

IBPS has published the detailed notification for CRP CSA-XVI on its official website. Candidates should read the full notification carefully before applying, since it contains state-wise vacancy breakups, reservation details, and document requirements.

IBPS Clerk Recruitment 2026 Overview

Here is a quick snapshot of the IBPS CRP CSA-XVI recruitment before you go through the detailed sections.

Particulars Details
Organization Institute of Banking Personnel Selection (IBPS)
Recruitment Name CRP CSA-XVI
Post Name Customer Service Associate (CSA), commonly known as IBPS Clerk
Vacancy Year 2027-28
Participating Banks 11 Public Sector Banks
Job Location State/UT-wise, across India
Application Mode Online only
Application Start Date 01.08.2026
Application Last Date 21.08.2026
Age Limit (as on 01.08.2026) 20 to 28 years
Educational Qualification Graduation (any discipline) from a recognised university
Application Fee ₹175 (SC/ST/PwBD/ESM/DESM), ₹850 (Others)
Selection Process Online Preliminary Exam, Online Main Exam, Local Language Proficiency Test
Official Website www.ibps.in

IBPS Clerk Recruitment 2026 Important Dates

Activity Tentative Date
Online Registration Start Date 01.08.2026
Online Registration Last Date 21.08.2026
Application Fee Payment Window 01.08.2026 to 21.08.2026
Edit Window (Modify/Correct Application) 2 days after closure of registration (exact dates to be notified on official website – not specified in the notification)
Pre-Examination Training (PET) September 2026
Download of Call Letter – Preliminary Exam September 2026
Online Preliminary Examination October 2026
Preliminary Exam Result November 2026
Download of Call Letter – Main Exam November 2026
Online Main Examination December 2026
Provisional Allotment March 2027

IBPS Clerk Vacancy 2026 – Post Details

IBPS has indicated state-wise and category-wise vacancies for the Customer Service Associate post across 11 participating banks in Annexure-I of the notification. The vacancies are described as indicative and anticipated, and the final numbers depend on actual requirements reported by the participating banks closer to the provisional allotment stage. Union Bank of India’s vacancies are marked “NR” (Not Reported) in every state/UT, so the totals below understate the true final vacancy count.

Note on totals: the notification gives a state-wise total for each State/UT (as shown below) but does not state one all-India grand total. Adding up all the state totals gives approximately 11,403 posts – this is a figure computed by summing the notification’s own tables, not a number stated directly in the notification, and it excludes any vacancies from Union Bank of India since those are marked “Not Reported.”

S. No. State/UT Total Vacancies (Indicative)
1 Andaman & Nicobar 18
2 Andhra Pradesh 186
3 Arunachal Pradesh 45
4 Assam 349
5 Bihar 491
6 Chandigarh 20
7 Chhattisgarh 265
8 Dadra & Nagar Haveli 18
9 Daman & Diu 7
10 Delhi 415
11 Goa 61
12 Gujarat 698
13 Haryana 196
14 Himachal Pradesh 97
15 Jammu & Kashmir 67
16 Jharkhand 182
17 Karnataka 1414
18 Kerala 108
19 Ladakh 6
20 Lakshadweep 11
21 Madhya Pradesh 570
22 Maharashtra 1051
23 Manipur 42
24 Meghalaya 22
25 Mizoram 17
26 Nagaland 31
27 Odisha 337
28 Puducherry 26
29 Punjab 481
30 Rajasthan 392
31 Sikkim 28
32 Tamil Nadu 675
33 Telangana 191
34 Tripura 64
35 Uttar Pradesh 1731
36 Uttarakhand 145
37 West Bengal 946

The full category-wise (SC/ST/OBC/EWS/UR) and bank-wise vacancy breakup for each State/UT, along with reservation for Persons with Benchmark Disabilities (HI/OC/VI/ID) and Ex-Servicemen, is given in Annexure-I of the official notification.

Participating Public Sector Banks

Candidates provisionally allotted through CRP CSA-XVI can be posted to any one of the following 11 banks, based on merit-cum-preference:

S. No. Bank
1 Bank of Baroda
2 Bank of India
3 Bank of Maharashtra
4 Canara Bank
5 Central Bank of India
6 Indian Bank
7 Indian Overseas Bank
8 Punjab National Bank
9 Punjab & Sind Bank
10 UCO Bank
11 Union Bank of India

IBPS Clerk Eligibility Criteria

The eligibility conditions below are the basic criteria for applying. IBPS clarifies that qualifying in the CRP and being provisionally allotted to a bank does not guarantee employment – the concerned bank retains the final say on appointment.

Criteria Details
Nationality Citizen of India, or a subject of Nepal/Bhutan, or a Tibetan refugee who came to India before 01.01.1962, or a person of Indian origin migrated from specified countries with an eligibility certificate from the Government of India
Age (as on 01.08.2026) Minimum 20 years, Maximum 28 years (born not earlier than 02.08.1998 and not later than 01.08.2006)
Educational Qualification (as on 21.08.2026) A Degree (Graduation) in any discipline from a University recognised by the Government of India, or an equivalent qualification recognised by the Central Government
Local Language Proficiency Candidates must be proficient in reading, writing, speaking and understanding the specified/opted local language of the State/UT they apply for (see Local Language Proficiency Test section)
Computer Literacy Mandatory – a Certificate/Diploma/Degree in computer operations, or having studied Computer/IT as a subject in High School/College

IBPS Clerk Qualification for Ex-Servicemen

Ex-Servicemen who do not hold the above civil qualification are eligible if they are matriculate Ex-Servicemen who obtained the Army Special Certificate of Education (or the equivalent Navy/Air Force certificate) after completing at least 15 years of service in the Armed Forces, with the certificate dated on or before 21.08.2026.

IBPS Clerk Age Limit

The standard age limit is 20 to 28 years as on 01.08.2026. Relaxation in the upper age limit is available to reserved categories as follows:

Category Age Relaxation
Scheduled Caste/Scheduled Tribe 5 years
Other Backward Classes (Non-Creamy Layer) 3 years
Persons with Benchmark Disabilities 10 years
Ex-Servicemen/Disabled Ex-Servicemen Actual period of service in defence forces + 3 years (8 years for Disabled Ex-Servicemen belonging to SC/ST), subject to a maximum age of 50 years
Widows, divorced women, and women legally separated (not remarried) Age concession up to 35 years for General/EWS, 38 years for OBC, 40 years for SC/ST

Age relaxation for SC/ST/OBC candidates is available cumulatively with only one of the other relaxation categories listed above (Point II 3 to 5 of the notification), not with more than one.

IBPS Clerk Application Fee

The application fee (inclusive of GST) must be paid online between 01.08.2026 and 21.08.2026:

  • SC/ST/PwBD/ESM/DESM candidates: ₹175
  • All other candidates: ₹850

Bank transaction charges for online payment are to be borne by the candidate. Payment can be made via Debit Card, Credit Card, Internet Banking, IMPS, Cash Cards/Mobile Wallets, or UPI. A correction fee of ₹200 (inclusive of GST) applies if a candidate uses the Edit Window to modify the submitted application.

IBPS Clerk Salary

The Customer Service Associate post carries the following basic pay scale, plus allowances and perquisites as applicable in the allotted participating bank:

Post Basic Pay Scale
Customer Service Associate (CSA) ₹24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480

The Customer Service Associate is eligible for allowances and perquisites as per the rules of the participating bank in force from time to time. Exact take-home pay after allowances is not specified in the notification, since it varies bank to bank.

IBPS Clerk Selection Process

Selection for CRP CSA-XVI is a two-tier process consisting of an Online Preliminary Examination and an Online Main Examination, followed by a qualifying Local Language Proficiency Test before joining.

Preliminary Examination (Objective Test)

Test Medium No. of Questions Maximum Marks Time Allotted
English Language English 30 30 20 minutes
Numerical Ability English/Hindi (as opted) 35 35 20 minutes
Reasoning Ability English/Hindi (as opted) 35 35 20 minutes
Total 100 100 60 minutes

Main Examination (Objective Test)

Test Medium No. of Questions Maximum Marks Time Allotted
General/Financial Awareness English/Hindi (as opted) 40 50 20 minutes
General English English 40 40 35 minutes
Reasoning Ability English/Hindi (as opted) 40 60 35 minutes
Quantitative Aptitude English/Hindi (as opted) 40 50 35 minutes
Total 160 200 125 minutes

There is a penalty of one-fourth (0.25) of the marks assigned to a question for each wrong answer in both the Preliminary and Main Examinations. No penalty applies to unattempted questions. Candidates must clear individual cut-offs in each test as well as an overall cut-off. Only marks obtained in the Main Examination are considered for the final merit list; Preliminary Exam marks are used only for shortlisting.

Local Language Proficiency Test (LLPT)

Candidates must be proficient in the local language of the State/UT they apply for. Candidates who have studied that language up to Class 10 or above are exempt from a separate test. Others must clear a qualifying (marks-based) Local Language Proficiency Test conducted after the Main Exam/provisional allotment but before joining – failing this test means disqualification from the process.

Provisional Allotment

Shortlisted candidates are provisionally allotted to one of the participating banks based on merit-cum-preference and State/UT-wise vacancies reported to IBPS. A reserve list of approximately 30% of vacancies in each category may also be maintained, though this does not guarantee eventual allotment. Provisional allotment is subject to identity verification and the candidate being found medically fit and otherwise eligible by the allotted bank.

IBPS Clerk – Documents Required

The following original documents (with self-attested photocopies) must be produced at the time of joining/document verification, as applicable:

  • System-generated printout of the online application form
  • Proof of Date of Birth (Birth Certificate or SSLC/Class X certificate with DOB)
  • Photo identity proof as specified in the notification
  • Graduation mark-sheets and degree certificate
  • Class 10 or above mark-sheet/certificate for the local language (if applicable)
  • Caste certificate in the prescribed format (for SC/ST/OBC-NCL candidates)
  • Income and Asset Certificate (for EWS candidates)
  • Disability certificate in the prescribed format (for PwBD candidates)
  • Ex-Servicemen certificates as per Proforma A/B/C/D, as applicable
  • No Objection Certificate (for candidates already in Government/PSU service)
  • Any other document supporting the claimed eligibility

How to Apply for IBPS Clerk Recruitment 2026

Candidates can apply online only – no other mode of application is accepted.

  1. Visit the official IBPS website www.ibps.in and open the “CRP CSA” link, then click “Click Here to Apply Online for CRP – Customer Service Associates (CRP-CSA-XVI)”.
  2. Click “Click Here for New Registration” and enter basic details to generate a provisional registration number and password (also sent by email/SMS).
  3. Upload the required scanned documents: photograph, signature, left thumb impression, a handwritten declaration, SSC/SSLC/10th standard or equivalent certificate, and the certificate mentioned in Clause K(ix) if applicable – as per the specifications in Annexure IV of the notification.
  4. Carefully fill in all sections of the online application form using the “Save and Next” facility to verify details before final submission, since most fields cannot be edited after submission.
  5. Indicate the State/UT for which you want to be considered for provisional allotment – this choice is irrevocable once submitted.
  6. Pay the application fee/intimation charges online through the integrated payment gateway (Debit Card/Credit Card/Internet Banking/IMPS/Wallets/UPI).
  7. On successful payment, take a printout of the e-receipt and the completed application form for your records.

Free IBPS Clerk Mock Test Link 2026

Candidates preparing for the IBPS Clerk Recruitment 2026 (CRP CSA-XVI) can boost their exam preparation by attempting the Free IBPS Clerk Mock Test. The mock test is designed according to the latest IBPS Clerk exam pattern and helps candidates practice important questions, improve speed, accuracy, and time management before the Preliminary and Main examinations.

IBPS Clerk Apply Online – Important Instructions

  • Fields such as Name, Email ID, Mobile Number, State/UT (vacancy, correspondence and permanent address), Post, and Nationality cannot be edited after submission.
  • A 2-day Edit Window is provided after the registration closing date to correct other details, for a fee of ₹200; dates for this window will be announced separately on the official website.
  • Not more than one application is allowed per candidate; in case of multiple applications, only the latest completed one is considered valid.
  • Any resulting dispute is subject to the sole jurisdiction of courts situated at Mumbai.
  • Candidates are advised to apply well before the last date to avoid last-minute technical issues.

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